Shipping Policy

♦ Every item we offer has its own Shipping & Handling charge.

♦ Orders are processed and shipped within 1-2 business days. We ship products Monday-Thursday, so if you place an order after 1PM on Thursday, your products will be shipped the following Monday. If you require rush delivery, please contact 844 - CREPINI ext. 1 or orders@crepini.com and we will do our best to accommodate your needs.

♦ Any orders placed on Friday, Saturday, Sunday or on holidays will be processed on the next business day.

♦ All orders are delivered via FEDEX ground shipping. Due to their perishable nature, all products must arrive 1-2 days after they are shipped. When your order ships, you will receive an email notification with a Tracking ID which will allow you to track your order.

♦ All orders shipped via FEDEX ground shipping should arrive frozen in Styrofoam containers. Our products are made fresh to order daily and flash-frozen to preserve quality. Please make sure you receive them in the right condition and contact us right away if you notice anything wrong when you receive the package.

♦ CREPiNi ships to consumers and businesses in the U.S. located within a 900-mile radius (not including Canada) from the Brooklyn-based production facility. During holidays or special promotional periods we may extend the radius. For more information, please visit the
FAQ page.

♦ We do not ship to P.O. Boxes.


Cancellation Policy.

♦ We require that in order not to incur charges you cancel your order within 4 hours online.

♦ If you want to cancel after the 4 hour window please email us at customerservice@crepini.com
or call us at 1-844-CREPINI (273-7464) extension 1. There may be a restocking fee(10%) if the products were prepared to be shipped.

♦ If the products have shipped you are responsible for full payment as products are perishable and not returnable.

♦ If you experience any problems with your order please contact us at customerservice@crepini.com or via phone 1-844-CREPINI (273-7464) ext. 1 and we will do everything to make sure you are completely satisfied.



Standard Shipping Rates* 

♦ The standard shipping rate for most products is $5.95. This rate applies to each product you order because they ship in separate containers.

♦ Keep in mind that you will be receiving at least three trays or pouches of each flavor you order.

♦ Shipping for gift certificates is free.


*All shipping rates are subject to change.
Item Shipping Charge
Cocktail Crepe   $3.95
10" Naked Crepe$5.95
6" Naked Crepe
$5.95
Filled Crepe
$5.95